Privacy &
inquiry data.

01 / THE ENQUIRY

What the form sends

Required fields are your name, email, country or region, product interest and message. Buying role, document requests, company, quantity, preferred trade terms and destination port or city are optional details. They help us understand and respond to your enquiry.

The request also includes the selected product, the enquiry page, source-page information and any campaign labels supplied with your visit. These help identify the context of the request.

The form sends this information to Web3Forms when you submit. It is not an account-registration or payment form. Keep your message relevant to the enquiry; do not include passwords, payment-card numbers or identity documents.

02 / THE SERVICES

Who helps run the website

Web3Forms

Processes website form submissions and email delivery. Its policy describes its processing, retention, infrastructure and international transfers. Web3Forms privacy policy →

Hostinger

Hosts this website. Requests to the website pass through hosting infrastructure, which may handle technical access and security data. Hostinger privacy policy →

Google

The website loads Google Analytics. Fonts are served from this website. Your browser connects to Google when the Analytics resource loads. How Google uses information from partner sites →

Email and WhatsApp

These contact routes use the services involved in your email or messaging conversation, separately from the website form. Review the provider policies for the route you choose.

Service providers may process information in more than one country. Their linked policies describe their own processing and retention terms. Contact our team about the handling of your correspondence with RIDGELOCK PRO.

03 / SITE MEASUREMENT

Analytics & cookies

This website loads Google Analytics 4 to measure site activity. Google describes collection such as session activity, browser and device information, approximate location and cookie-based identifiers. Page addresses and referral information may also be shared when Google services load.

After the form service accepts a request, a lead event may be sent with the product category and form identifier. The custom event does not include the name, email or message field values. Form-service acceptance is not a guarantee of delivery to a business inbox. Clicking a procurement CSV link may also send a document_download event with the public document identifier, version and file path; it does not include form-field values.

The same Analytics property may receive browser performance measurements (LCP, INP and CLS), a per-page metric identifier and a rating. These custom performance events exclude form fields, element text and URL query strings. They help diagnose loading, responsiveness and layout stability; test visits and small samples do not establish real-user percentile results.

Google’s Analytics data-collection explanation describes the default implementation. Browser and Google account settings can affect collection; see the choices below.

04 / YOUR CHOICES

Share what the enquiry needs

• Leave optional order fields blank if you are not ready to provide them.
• Choose the website form, email or WhatsApp according to the service you prefer.
• Use your browser’s cookie controls. Blocking cookies does not by itself stop every network request or all technical processing.
• Review Google’s Analytics opt-out guidance for supported browser controls. These controls do not withdraw an enquiry already sent.

05 / CONTACT OUR TEAM

Ask about your information

Email sales@ridgelockpro.com with a question, a correction or a request concerning an earlier enquiry. Include the email address used and enough context to identify the conversation. Avoid sending identity documents in your first message.

For details about the handling of a particular enquiry, contact our team. If you contacted a separate service directly, its provider may need to handle the request through its own process.